Thank you for shopping with Caressed by Nature.
Ensuring the privacy of our customers is of the utmost importance to us, it is managed with respect and is kept strictly confidential whilst using our site. All your personal details are completely secure whilst you are using our services and purchasing our products. Your information that you have provided to us is only to process your order and provide you with the highest service, with your consent.
At Caressed by Nature we will not sell, rent or lease its customer base to any third party without your consent. Information is not disclosed unless required by us to do so by law. We may be required by law or by an order of a court or tribunal to disclose your personal information to others.
The Privacy Act also allows us to disclose personal information about you for purposes relating to public safety and law enforcement. Caressed by Nature endeavour to keep your information confidential and secure and will always aim towards ensuring its accuracy at all times. You can access any of your information that we have at any time by contacting us via email. If you find any discrepancies we will delete or correct it promptly. Caressed by Nature will not accept responsibility for the use of any information that has been obtained through unauthorised access. We will not email you in the future unless you have given us your consent.
Caressed by Nature undertakes to collect Your Data by means that are: fair; legal; and transparent. If you visit Caressed by Nature web-site, your web-browser automatically discloses, and Caressed by Nature web-server automatically logs, the following information: the date and time, the IP address from which you issued the request, the type of browser and operating system you are using, the URL of any page that referred you to the page, the URL you requested, and whether your request was successful.
This data may or may not be sufficient to identify you. Any additional data that you provide, e.g. in a web-form, may also be logged. This data may or may not be sufficient to identify you. Any additional data that your web-browser automatically provides may also be logged. This will be the case, for example, if your browser has previously been requested to store data on your computer in 'cookies' and submits them each time you request a web-page within a particular domain.
This data may or may not be sufficient to identify you. If you disclose personal data to Caressed by Nature in conjunction with an identifier such as your name or your credit-card details, Caressed by Nature will collect Your Data. Moreover, any data that becomes available to Caressed by Nature through any of the means described in the preceding paragraphs may be able to be associated with that identifier, and hence become Your Data.
Subject to the qualifications immediately below, Caressed by Nature undertakes to collect Your Data from you and not from other parties. This undertaking is qualified as follows: where Caressed by Nature reasonably considers that the protection of its financial interests requires that it gather YourData from other sources, or from additional sources. This applies in particular where Caressed by Nature has a lending exposure to you, and seeks information about your creditworthiness; where Caressed by Nature reasonably considers that its capability to deliver quality services to you will be materially enhanced by gathering YourData from other sources. This applies in particular to consumer profile data.
Where Caressed by Nature collects Your Data from sources other than you, it undertakes: to do so only by legal means; to do so only with your Consent; and to declare to you what sources it uses, and under what circumstances. Caressed by Nature undertakes to declare the purpose of collection in a manner which is clear and meaningful, and to avoid vague, highly inclusive statements such as 'to support our operations'.
Caressed by Nature undertakes to store Your Data in a manner that ensures security against unauthorised access, alteration or deletion, at a level commensurate with its sensitivity. Caressed by Nature undertakes to store Your Data only in jurisdictions where data protections are at least equivalent to those required under the OECD Guidelines. Caressed by Nature undertakes to transmit Your Data in a manner that ensures security against unauthorised access, alteration or deletion, at a level commensurate with its sensitivity. Caressed by Nature undertakes to implement appropriate measures to ensure security of Your Data against inappropriate behaviour by Caressed by Nature staff-members and contractors. These include: training for staff in relation to privacy; access control, to limit access to Your Data to those staff and contractors who have legitimate reasons to access it; particularly in the case of sensitive data, audit trails of accesses, including the identities of staff and contractors accessing the data; reminders to staff and contractors from time to time about the importance of data privacy, and the consequences of inappropriate behaviour; declaration of appropriately strong sanctions that are to be applied in the event of inappropriate behaviour clear communication of policies and sanctions; and processes to audit, to investigate and to impose sanctions.
Use refers to the application of Your Data by any part of Caressed by Nature, or any staff-member or contractor of Caressed by Nature in the course of their work. Caressed by Nature undertakes to use Your Data only for: the purposes for which it was collected; such other purposes as are subsequently agreed between Caressed by Nature and You; such additional purposes as may be required by law. In these circumstances, Caressed by Nature will take any reasonable steps available to it to communicate to You that the use has occurred, unless it is precluded from doing so by law; and such additional purposes as are authorised by law (in particular to protect Caressed by Nature interests, e.g. if it believes on reasonable grounds that You have failed to fulfil your undertakings to Caressed by Nature or have committed a breach of the criminal law).
Caressed by Nature undertakes to use YourData only if it has demonstrable relevance to the particular use to which it is being put. Caressed by Nature undertakes to use YourData in such a manner as to take into account the possibility that it is not of sufficient quality for the purpose, e.g. because it is inaccurate, out-of-date, incomplete, or out-of-context.
ACCESS TO YOU AND YOUR PERSONAL DATA
Caressed by Nature undertakes to provide you with access to Your Data, subject to only such conditions and processes as are reasonable in the circumstances. In particular, Caressed by Nature undertakes to enable access: conveniently; without unreasonable delay; and without cost. Caressed by Nature undertakes to establish and operate identity authentication protections for access to Your Data that are appropriate to its sensitivity, but practical. This may involve some inconvenience; for example, relatively straightforward procedures may be involved in order to provide you with access through a channel that you have previously registered with Caressed by Nature (such as a particular email-address), but may impose more onerous procedures if you wish to use some other channel. In the event that you dispute some aspect of Your Data, Caressed by Nature undertakes to take reasonable steps in relation to the amendment, supplementation or deletion of Your Data.
You undertake: not to seek access for frivolous purposes, or unreasonably frequently; to accept that deletion of some data may not be consistent with the provision of particular services by Caressed by Nature to you.
Disclosure refers to making YourData available to any party other than Caressed by Nature and You. The term disclosure may include many different conditions of data transfer, including selling, renting, trading, sharing and giving. PCaressed by Nature undertakes to disclose Your Data only under the following circumstances: in the course of business being conducted between You and Caressed by Nature, where disclosure is necessary to a contractor, such as a transport company.
Where Your Data is disclosed in this way, Caressed by Nature undertakes to exercise control over Caressed by Nature contractors to ensure that their actions are compliant with these Terms; in other circumstances that are directly implied by the purpose agreed between You and Caressed by Nature at the time of data collection or subsequently. Where Your Data is disclosed in this way, Caressed by Nature undertakes to exercise control over Caressed by Nature contractors to ensure that their actions are compliant with these Terms; with your consent, or at your request; where required by law, such as a provision of a statute, or a court order such as a search warrant or sub poena. In these circumstances, Caressed by Nature will take any reasonable steps available to it to communicate to You that the disclosure has occurred, unless it is precluded from doing so by law; where permitted by law (e.g. the reporting of suspected breach of the criminal law to a law enforcement agency; and in an emergency, where Caressed by Nature believes on reasonable grounds that the disclosure of YourData will materially assist in the protection of the life of health of some person), provided that Caressed by Nature will apply due diligence to ensure that the exercise of the permission is justifiable. In all cases, Caressed by Nature undertakes to disclose only such of Your Data as is necessary in the particular circumstances.
DATA RETENTION AND DESTRUCTION
Subject to the qualifications immediately below, Caressed by Nature undertakes: to retain Your Data only as long as is consistent with its purpose; and to destroy Your Data when its purpose has expired, and to do so in such a manner that Your Data is not subsequently capable of being recovered. This undertaking is qualified as follows: Your Data may be retained in Caressed by Nature logs, backups and audit trails within short-term retention cycles that are devised to protect the company's operations. In such cases, Your Data will be destroyed in accordance with those cycles; Your Data may be retained beyond the expiry of its purpose if that is required by law, such as a provision of a statute, or a court order such as a search warrant or sub poena, or a warning by a law enforcement agency that delivery of a court order is imminent. In these circumstances, Caressed by Nature: will take any reasonable steps available to it to communicate to You that Your Data is being retained, unless it is precluded from doing so by law; and will only retain Your Data while that provision is current, and will then destroy Your Data. Your Data may be retained beyond the expiry of its purpose if it is authorised by law (in particular to protect Caressed by Nature interests, e.g. if it believes on reasonable grounds that You have failed to fulfil your undertakings to Caressed by Nature or have committed a breach of the criminal law). In these circumstances, Caressed by Nature will only retain Your Data while that situation is current, and will then destroy Your Data.
INFORMATION ABOUT DATA-HANDLING PRACTISES
Caressed by Nature undertakes to make information available to you about the manner in which Caressed by Nature handles your data: in general terms, in a readily accessible manner; and in more specific terms, on request. Where Your Data is disclosed to a contractor, Caressed by Nature undertakes to make information available to you on request about the manner in which Caressed by Nature contractors handle your data. Caressed by Nature undertakes to ensure that the information provided is meaningful, and addresses your concerns. You undertake: not to seek such information for frivolous purposes, or unreasonably frequently; and to accept that the disclosure of excessive detail may harm the security of Your Data and Caressed by Nature business processes, and may harm Caressed by Nature commercial interests.
HANDLING OF ENQUIRIES, GENERAL CONCERNS AND COMPLAINTS
If you have enquiries, general concerns, or complaints about these Terms, or about Caressed by Nature behaviour in relation to these Terms, you undertake: to communicate them in the first instance: to Caressed by Nature only; in sufficient detail; through a channel made available by Caressed by Nature for that purpose; Caressed by Nature undertakes: to provide one or more channels for communications to Caressed by Nature, which are convenient to users; to promptly provide acknowledgement of the receipt of communications, including the provision of a copy of the communication, the date and time it was registered, and Caressed by Nature reference-code for the communication; to promptly provide a response to the communication, in an appropriate and meaningful manner.
You further undertake to not pursue Caressed by Nature through any Regulator or the media: until and unless Caressed by Nature has had a reasonable opportunity to respond to the initial communication; and while Caressed by Nature and you remain are conducting a meaningful dialogue about the matter.
Caressed by Nature declares that its undertakings in these Terms are intended to create legal obligations, and that those obligations are intended to be enforceable under appropriate laws in appropriate jurisdictions. These include laws relating to data protection, privacy, fair trading, corporations and criminal laws. You undertake to seek enforcement only in a jurisdiction that is relevant to the transactions that have taken place between You and Caressed by Nature, in particular the jurisdiction in which you live or in which you performed the relevant acts, and the jurisdiction in which Caressed by Nature is domiciled or performed the relevant acts.
Caressed by Nature undertakes: not to materially change these Terms in a manner that reduces the protections for Your Data; to take all possible steps to prevent any company that acquires this company or any of its relevant assets from materially changing the Terms applicable to Your Data in a manner that reduces the protections for Your Data; where it is considering making changes to these Terms, or creating more specific Terms relating to specific services, to consult with appropriate representative and advocacy organisations; where it makes changes to these Terms, to ensure that the differences between successive versions are readily accessible; to maintain all prior versions of these Terms in such a manner that they are dated, and readily accessible.
Your Data means data that is capable of being associated with you, whether or not it includes an explicit identifier such as your name or customer number. In particular, it encompasses all data that Caressed by Nature is capable of correlating with you, using such means as server-logs and cookie-contents. Your Data does not refer to data that can no longer be associated with you.
This includes aggregated data that does not and cannot identify the individuals whose data are included in the aggregation. Consent means your concurrence with an action to be taken by Caressed by Nature. Consent may be express or implicit, but in either case must be informed and freely-given.